Technology Resources

End of Year Materials Return - updated 5/21/2020 -

Seniors - Device/Textbook Drop off from vehicles at student entrance – May 29 from 11:00 a.m. to 1:00 p.m. – see schedule mailed in the Senior Letter.

Students Grades 9-11 – Device/Textbook Drop off from vehicles June 8, 9, and 10 at student entrance according to the following schedule.

MONDAY, June 8
TUESDAY, June 9 WEDNESDAY, June 10 
 A-H from 8:00 - 10:00
 R-Z from 8:00 - 10:00  I-Q from 8:00 - 10:00
 I-Q from 10:00 - 12:00
 A-H 10:00 - 12:00  R-Z 10:00 - 12:00
 R-Z from 1:00 - 3:00   I-Q from 1:00 - 3:00  A-H from 1:00 - 3:00


Drop off procedure:

  • Families are asked to check the schedule above to return student devices, and materials. 
  • In order to manage social distancing and potential demand for devices, we ask that families plan your drop off during the allotted times.  If none of the times allocated work, families may choose a different one that best fits their schedule.
  • High school students will complete a Student Personal Items Survey indicating the personal items or projects they have in school – these items will be placed in a bag labeled for each student to be picked up on the above dates.  If items are not found or accessible (student-owned lock) an administrator will contact the student to schedule an individual appointment to get those specific items.
  • Families are requested to return both the device and the charger in the bag it was received or some other packaged manner.

ISD200 Support Contacts 4/14/2020 -
During this time of distance learning, we may find ourselves in need of additional support for devices, food service, applications, programs, and much more. We have curated a list of contacts for various items relevant to the education of students in ISD200. As we find additional need we will update this live document.

tinyurl.com/ISD200Support

 

Zoom Usage Updates 4/17/2020 -

Parent/Guardian Information Regarding Student Use of Zoom tinyurl.com/ISD200Zoom
Staff Guidelines for Implementing Zoom in the classroom tinyurl.com/ISD200ZoomStaff

Schoology Update 4/17/2020 - It appear many of the issues faced at the beginning of Distance Learning have been resolved and Schoology continues to work better. If continue to face connection issues with Schoology please reach out to schoologysupport@hastingsapps.org and provide detailed information about your issue.

If you would like to check on current platform outages please visit the Schoology status page at https://status.schoology.com.  

Technology Devices - We have handed out over 330 Chromebooks already to high school students who need access to a device. If you are still in need of a device or find that the device you thought you were going to be able to use will not work, please call the high school student office or stop by to pick up a device. If we hear of a large need for another scheduled device pick-up day, we will post notice of when this will happen. We also know some families indicated in the family phone calls last week that they would need a device delivered. It is a priority on Monday, March 30 that we will figure this out and develop a plan to get devices to families as soon as possible.

Internet Accessibility Information - 

Here are some Free/Reduced Rate Internet Options that have been identified. Check the list to see if there are options that your family might qualify for if you need assistance with internet connectivity during this time.

 

Data Usage Information - 

Some teachers may offer video based lectures or open office hours through Schoology Conferences or Zoom. Know that streaming video uses a lot of internet data bandwidth. If you are streaming from a cellular device this could use a lot of data - make sure you have an unlimited plan or alternative internet options - if you do not have the ability to stream content please make sure you are communicating this to your teachers so you receive the appropriate help. 

  • SD-quality video uses about 0.7GB (700MB) per hour. HD quality video is between 720p and 2K (remember, the app adjusts the stream). HD-quality video uses about 0.9GB (720p), 1.5GB (1080p) and 3GB (2K) per hour. UHD quality video uses a lot of data.  

 

Technology Support - 

Hastings Public Schools cannot offer tech support for home devices and internet. If you are having trouble with a school device or questions about a specific class, students should reach out to your classroom teachers with the situation and they will provide assistance as able or forward the request on to our technology support team. Please provide as much information about the situation as possible, including things like:

  • Screenshots of error messages
  • Detailed information about what was happening at the time of the error
  • What types of other websites/programs were running when the error occurred
  • Steps you have already tried to fix the issue. 

Cleaning Technology Devices -

In this time of heightened awareness of germs, it is a good idea to regularly clean high-touch surfaces like computers and cell phones. When cleaning devices some guidelines: Cellphones -

  • Use a damp (but not dripping) disinfectant wipe to clean all surfaces, take off cases to get all surfaces thoroughly 

Laptops and Chromebooks - 

  • No Spray cleaners of any kind
  • Use a damp (but not dripping) disinfectant wipe to clean all surfaces EXCEPT FOR SCREENS - they are not the same material as a cell phone screen and wipes may damage the screen.